Question 1

What ATEN products does Comsys NZ stock?

Accepted Answer

We stock a range of genuine ATEN KVM switches, console drawers, extenders, USB hubs, serial converters and PDUs (Power Distribution Units). Browse the page to see the full range. New products are added regularly.

Question 2

Are ATEN products covered by warranty in New Zealand?

Accepted Answer

Yes, all ATEN products sold by Comsys NZ are brand new, sealed, and covered by the manufacturer's warranty. Warranty periods vary by product. Check the product listing for details.

Question 3

Do you offer trade pricing for ATEN products?

Accepted Answer

Yes, any NZ-registered business can apply for a Comsys NZ trade account. Trade accounts get access to volume pricing, 30-day credit terms and priority dispatch. Apply online and we'll get you set up within one business day.

Question 4

Where do you ship ATEN products in New Zealand?

Accepted Answer

We ship ATEN products to addresses all over New Zealand, including Auckland, Wellington, Christchurch and rural areas. We offer free delivery on orders over $150 (ex GST).

Question 5

What is a KVM switch used for?

Accepted Answer

A KVM switch allows you to control multiple computers with one keyboard, monitor, and mouse. This simplifies your workspace and saves time when managing multiple systems.

Question 6

What kind of KVM switch should I buy?

Accepted Answer

Consider the number of computers you need to control, the video resolution required (HDMI, DisplayPort, VGA), and any special features you might need like USB or audio support. ATEN offers a wide range to suit different needs.

Question 7

What is a PDU?

Accepted Answer

A PDU (Power Distribution Unit) distributes electrical power to devices within a server rack or data centre. ATEN PDUs often include features like remote monitoring, surge protection, and individual outlet switching.

Question 8

What if I need to return an ATEN product?

Accepted Answer

We offer a 30-day easy returns policy on most ATEN products. The product must be in brand new, sealed condition with all original packaging. See our returns page for full details.

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