Shipping Information
New Zealand Delivery
- NZ Post delivery — calculated at checkout by destination and weight
- Standard delivery: 1-3 business days
- Express delivery available for Auckland, Wellington, Christchurch
- Rural delivery may take an additional 1-2 days
Pacific Islands Delivery
- Fiji: 5-10 business days
- Papua New Guinea: 7-14 business days
- Vanuatu, Solomon Islands: 7-14 business days
- Samoa, Tonga: 10-21 business days
- Shipping rates calculated at checkout based on weight and destination
Tracking
All orders include tracking. You'll receive tracking details via email once your order ships. Track your order anytime via your account or our order tracking page.
Delivery Options for New Zealand Customers
At Comsys NZ, we make it easy to get your new tech delivered straight to your door. We offer free standard delivery on all orders over $500 ex GST to any New Zealand address, including Auckland, Wellington, Christchurch, and regional areas. Orders under this threshold incur a small shipping fee based on size, weight, and destination.
For urgent requirements, we offer priority shipping options at checkout. Select express delivery to receive your order faster, with next-day delivery available to most major centers when you order before 2pm on business days. Our system automatically calculates the most cost-effective shipping method based on your cart contents and delivery location.
Business customers with trade accounts enjoy additional benefits including priority dispatch, consolidated shipping for large orders, and the option to arrange specific delivery times to suit your operations. Track your order easily through your account dashboard or via the tracking number provided in your shipping confirmation email.
Frequently Asked Questions
How long does delivery take?
Most orders are dispatched within 1-3 business days and delivered within 1-3 additional days nationwide. Auckland metro deliveries often arrive next day when ordered before 2pm. Delivery timeframes are estimates and may vary during peak periods.
Do you offer free shipping?
Yes! We provide free standard delivery on all orders over $500 ex GST to any New Zealand address. Orders below this threshold incur a small shipping fee calculated at checkout based on weight, dimensions and destination.
Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email. You can also view real-time tracking information by logging into your Comsys NZ account and checking your order status.
Do you ship to rural addresses?
Yes, we deliver to all New Zealand addresses including rural locations. Rural deliveries may take 1-2 additional days and might incur a small additional fee, which will be clearly displayed at checkout.
What courier services do you use?
We partner with trusted New Zealand courier companies including NZ Post, Courier Post, and Aramex to ensure reliable delivery. The specific courier is selected based on your location and package requirements.