Question 1

Do you offer monitor calibration services?

Accepted Answer

While we don't calibrate monitors, many of our professional displays come factory-calibrated. We stock calibration tools from X-Rite and Datacolor that you can buy to fine-tune your monitor's colour accuracy at home or office.

Question 2

What's the difference between TN, IPS, and VA panels?

Accepted Answer

TN panels offer fast response times ideal for gaming but limited viewing angles. IPS provides superior colour accuracy and wide viewing angles perfect for design work. VA panels deliver the best contrast ratios and deep blacks, making them great for entertainment and general use.

Question 3

Can I return a monitor if I find dead pixels?

Accepted Answer

Yes! Our 30-day returns policy covers monitors with dead pixels. Different manufacturers have varying policies on what constitutes a defect, but we'll help you navigate the return process for a replacement or refund.

Question 4

Do you stock monitor arms and mounts?

Accepted Answer

Absolutely! Browse our range of VESA-compatible monitor arms, wall mounts and desk clamps from brands like Brateck, North Bayou and Ergotron. Filter by screen size and weight capacity to find the perfect mount for your setup.

Question 5

How long is the warranty on monitors?

Accepted Answer

Most monitors come with 3-year manufacturer warranties, though some budget models offer 1-2 years. Premium professional displays may include up to 5 years. All warranty details are listed on individual product pages.

Question 6

Do you offer bulk discounts for business purchases?

Accepted Answer

Yes! Register for a business account to access trade pricing on monitor orders. Volume discounts apply for bulk purchases, with special rates for educational institutions and government departments across New Zealand.