Question 1

Do you offer installation services for CCTV cameras?

Accepted Answer

While we don't install cameras ourselves, all our products come with comprehensive installation guides. For complex setups, we can recommend certified installers throughout New Zealand who are familiar with the brands we stock.

Question 2

What's the difference between IP cameras and analog CCTV?

Accepted Answer

IP cameras connect to your network, offering higher resolution, remote viewing via apps, and easier integration with other systems. Analog CCTV typically offers lower resolution but may be more affordable for basic monitoring needs. Most of our stock focuses on modern IP camera systems.

Question 3

Can I view my security cameras remotely?

Accepted Answer

Yes! All our IP cameras support remote viewing through manufacturer apps or web interfaces. Access your footage from anywhere in New Zealand or worldwide on your smartphone, tablet or computer with an internet connection.

Question 4

What storage options do I need for my CCTV system?

Accepted Answer

Options include SD card storage within cameras, dedicated NVRs (Network Video Recorders), or cloud storage subscriptions. Storage needs depend on camera resolution, number of cameras, and how long you want to keep footage.

Question 5

Do you offer business accounts for bulk orders?

Accepted Answer

Absolutely! New Zealand businesses can apply for a trade account to receive volume pricing on security equipment, 30-day credit terms, and priority dispatch. Perfect for contractors and businesses installing multiple systems.

Question 6

What warranty comes with CCTV cameras?

Accepted Answer

All our cameras include the full manufacturer warranty, typically 1-2 years depending on brand. As an authorized retailer, we supply only genuine, brand new products with complete warranty coverage throughout New Zealand.

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