Question 1

What size UPS do I need for my equipment?

Accepted Answer

Calculate your total power requirements in watts or VA (typically listed on equipment). For safety, choose a UPS rated 20-25% higher than your total load. Most home/small office setups need 1000-3000VA, while servers may require 6000VA or higher.

Question 2

What's the difference between line-interactive and online double conversion UPS?

Accepted Answer

Line-interactive UPS systems provide basic protection with battery backup during outages and some voltage regulation. Online double conversion UPS continuously converts AC to DC and back, providing complete isolation from power problems—ideal for servers and critical equipment.

Question 3

Do you stock UPS systems for rack mounting?

Accepted Answer

Yes, we stock rack-mountable UPS systems like the Powershield Centurion RT series in various capacities. These rack/tower convertible units can be installed in standard 19" racks with optional rail kits available for purchase.

Question 4

How long will a UPS run during a power outage?

Accepted Answer

Runtime depends on the UPS capacity and connected load. Typical UPS systems provide 5-15 minutes at full load—enough to safely shut down equipment or bridge brief outages. For extended runtime, consider models with external battery expansion options.

Question 5

Can I get same-day dispatch on UPS systems?

Accepted Answer

Orders placed before 2pm on in-stock UPS systems qualify for same-day dispatch. We deliver throughout New Zealand with free shipping on orders over $150 ex GST. Auckland customers often receive next-business-day delivery.

Question 6

Do you offer business accounts for bulk UPS purchases?

Accepted Answer

Yes, NZ businesses can apply for a trade account to access volume pricing on UPS systems and other IT equipment. Benefits include 30-day credit terms, dedicated account management, and priority dispatch on orders.

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