Question 1

Do you stock mounting kits for other network devices?

Accepted Answer

Yes, we carry mounting accessories for a wide range of network equipment brands including Cisco, Synology, QNAP and more. Browse our full range online or contact us if you need help finding a specific mounting solution.

Question 2

Can I return installation accessories if they don't fit my equipment?

Accepted Answer

Absolutely. We offer 30-day easy returns on all unopened products in original packaging. If you've ordered the wrong mounting kit, simply contact our customer support team to arrange a return or exchange.

Question 3

How quickly can I get installation accessories delivered?

Accepted Answer

We dispatch most in-stock items within 1-3 business days. Orders over $150 ex GST qualify for free delivery throughout New Zealand, with expedited shipping options available at checkout for urgent requirements.

Question 4

Do you offer bulk pricing on installation tools?

Accepted Answer

Yes, we provide volume pricing for business customers purchasing multiple units. Open a business account to access trade pricing, 30-day credit terms, and special rates on bulk orders of installation accessories.

Question 5

Are these genuine brand accessories or third-party alternatives?

Accepted Answer

We stock only genuine, brand-new accessories from original manufacturers like Ubiquiti and Opengear. All products come with full manufacturer warranty and are sourced through authorized distribution channels.

Question 6

Can I pick up my order from your warehouse?

Accepted Answer

Yes, we offer click-and-collect from our Auckland warehouse. Select this option at checkout, and we'll notify you when your order is ready for pickup, typically within 1-2 business days.

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