Question 1

Do you stock other telecom brands besides Yealink?

Accepted Answer

While our current selection focuses on genuine Yealink accessories, we regularly update our inventory with new brands and products. Check back often or sign up for stock alerts to be notified when new telecom & VoIP products arrive in our NZ warehouse.

Question 2

How do I know if a wall mount bracket will fit my phone?

Accepted Answer

Check the product description for compatible model numbers. Each Yealink wall mount is designed for specific phone series. If you're unsure, contact our customer support team with your phone model before ordering for compatibility confirmation.

Question 3

Can I get volume discounts on telecom accessories?

Accepted Answer

Yes! Register for a business account to access trade pricing on all telecom accessories. Volume discounts apply based on quantity ordered. For large orders, contact our business sales team for custom quotes and priority dispatch across New Zealand.

Question 4

What's your warranty policy on telecom accessories?

Accepted Answer

All telecom accessories come with the full manufacturer warranty. Yealink typically offers 12-month coverage against manufacturing defects. We also provide our standard 30-day returns policy for change of mind, provided items are returned in original packaging.

Question 5

How quickly can I get telecom accessories delivered?

Accepted Answer

We dispatch in-stock items within 1-3 business days from our Auckland warehouse. Delivery to major centers like Wellington and Christchurch typically takes 1-2 additional days. Rural deliveries may take longer. Orders over $150 ex GST qualify for free shipping.

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