Question 1

Are these sensors compatible with all smart home systems?

Accepted Answer

Most sensors work with specific ecosystems. Ubiquiti sensors integrate with UniFi Protect systems, while other brands may work with Google Home, Apple HomeKit, or Amazon Alexa. Check compatibility details on each product page before purchase.

Question 2

How long do the batteries last in wireless sensors?

Accepted Answer

Battery life varies by model and usage, typically ranging from 6-24 months. The Ubiquiti All-In-One Battery Powered Smart Sensor offers extended battery life. All our smart sensors feature low-battery notifications to help you plan replacements.

Question 3

Can I install these sensors myself?

Accepted Answer

Yes! Most smart sensors are designed for DIY installation with adhesive mounts or simple screws. Each product comes with detailed installation instructions, and many connect wirelessly to your existing hub or gateway.

Question 4

Do you offer bulk pricing for business customers?

Accepted Answer

Absolutely. NZ businesses can apply for a trade account to access volume pricing on sensors and other security equipment. Perfect for outfitting offices, retail spaces or warehouses with comprehensive monitoring systems.

Question 5

What's your warranty and returns policy?

Accepted Answer

All sensors come with the full manufacturer's warranty. We also offer 30-day easy returns if you're not completely satisfied. Items must be in original packaging with all accessories for a full refund.

Question 6

How quickly can I get sensors delivered in New Zealand?

Accepted Answer

We dispatch in-stock sensors within 1-3 business days. Orders over $150 qualify for free delivery throughout New Zealand, including Auckland, Wellington and Christchurch. Express shipping options are available at checkout.