Question 1

Which scanner brands do you stock?

Accepted Answer

We stock genuine scanners from leading brands including Brother, Canon, Epson, Fujitsu, HP, and Kodak. All come with full manufacturer warranty and are shipped from our New Zealand warehouse.

Question 2

What's the difference between flatbed and sheet-fed scanners?

Accepted Answer

Flatbed scanners have a glass plate where you place documents or photos, ideal for books and delicate items. Sheet-fed scanners use an automatic document feeder to process multiple pages quickly, perfect for office paperwork.

Question 3

Can I scan directly to my phone or tablet?

Accepted Answer

Yes, many of our wireless scanners support direct scanning to mobile devices via dedicated apps. Look for models with Wi-Fi connectivity or NFC pairing capabilities when browsing our range.

Question 4

Do you offer business pricing on scanners?

Accepted Answer

Yes, registered New Zealand businesses can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch on our entire scanner range. Apply online for approval within one business day.

Question 5

How long does delivery take for scanners?

Accepted Answer

Most in-stock scanners ship within 1-3 business days. Delivery to main centres like Auckland, Wellington and Christchurch typically takes 1-2 additional days, with rural delivery taking 2-4 days. Orders over $150 ex GST ship free.

Question 6

Can I return a scanner if it doesn't meet my needs?

Accepted Answer

Yes, we offer 30-day easy returns on all scanners in original packaging with proof of purchase. Items must be undamaged and complete with all accessories. Contact our customer support team to arrange your return.