Question 1

What's the difference between WiFi-6 and WiFi-7 routers?

Accepted Answer

WiFi-7 (802.11be) offers faster speeds up to 46Gbps, lower latency, and better performance in congested environments compared to WiFi-6 (802.11ax) which tops out at 9.6Gbps. WiFi-7 also supports 320MHz channels and multi-link operation for improved reliability.

Question 2

Do you offer business pricing on networking equipment?

Accepted Answer

Yes! Registered NZ businesses can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch on all networking gear including routers. Perfect for IT managers and system integrators purchasing multiple units.

Question 3

What router is best for a small office?

Accepted Answer

For small offices, we recommend business-grade routers from Ubiquiti, MikroTik or Synology that offer VPN support, VLAN capability, and robust security features. Consider dual-WAN models for connection redundancy and models with PoE if you're also deploying IP phones or cameras.

Question 4

Can I return a router if it doesn't meet my needs?

Accepted Answer

Absolutely! All routers come with our 30-day easy returns policy. If the product doesn't meet your requirements, simply return it in original condition with packaging for a full refund or exchange. Note that configured software licenses may have different return conditions.

Question 5

Do you stock mesh WiFi systems?

Accepted Answer

Yes, we stock mesh WiFi systems from brands like Synology and FRITZ! that provide seamless whole-home coverage. These systems use multiple nodes to eliminate dead zones and maintain strong signals throughout larger homes and offices across New Zealand.

Question 6

How long does delivery take for routers?

Accepted Answer

Most in-stock routers dispatch within 1-3 business days from our Auckland warehouse. Delivery to major centers like Wellington and Christchurch typically takes 1-2 additional days, while rural addresses may take 2-4 days. Orders over $150 ex GST qualify for free shipping.