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Welcome to Comsys NZ's Professional Services category. Here you can browse a range of support and warranty extensions for your Hewlett Packard Enterprise (HPE), Dell, and Aruba hardware. Ensure your business has the right level of cover with next business day on-site support, extended warranties, and critical care services. All services are genuine and manufacturer-backed. Order online today for fast dispatch from our Auckland warehouse, with free delivery across New Zealand on orders over $500 (ex GST).
Selecting the correct professional service for your hardware depends on your business needs and risk tolerance. Consider the criticality of the hardware to your operations. For mission-critical systems, a higher level of support with faster response times is essential.
Evaluate the length of coverage required. Extended warranties provide peace of mind for the long term, protecting your investment beyond the standard manufacturer warranty period. Also, check the service level agreement (SLA) to understand the response times and coverage details. Comsys NZ makes it easy to find the right service for your specific hardware and business requirements.
We stock a range of professional services including extended warranties, next business day on-site support, critical care services, and hardware exchange programs from brands like HPE, Dell, and Aruba.
Yes, all professional services sold by Comsys NZ are genuine and provided directly by the hardware manufacturer. This ensures authentic coverage and support.
Next business day support means a technician will be dispatched to your location to resolve hardware issues by the end of the next business day after you log a support ticket.
Activation processes vary by manufacturer. Typically, you'll receive instructions and a registration key with your order. Follow the manufacturer's instructions to register your service.
Professional services are generally tied to specific hardware and may require proof of purchase. Contact us to confirm compatibility with your existing hardware.
To make a claim, contact the manufacturer's support line directly, referencing your service agreement details. They will guide you through the troubleshooting and resolution process.
Yes, New Zealand-registered businesses can apply for a Comsys NZ trade account. Enjoy volume pricing, 30-day credit terms, and priority dispatch.
Comsys NZ offers a 30-day easy returns policy on most products. Please check the specific product listing for any exclusions. Contact our customer support team to initiate a return.