Question 1

Do you offer free delivery on printers?

Accepted Answer

Yes! We provide free delivery across New Zealand on all orders over $150 ex GST. Most items dispatch within 1-3 business days from our Auckland warehouse.

Question 2

What brands of printers do you stock?

Accepted Answer

We carry a range of genuine, brand new printers and office equipment from leading manufacturers. All products come with full manufacturer warranty and our 30-day returns policy.

Question 3

Can I return a printer if it doesn't meet my needs?

Accepted Answer

Absolutely. We offer a 30-day easy returns policy on all printers and office equipment, provided items are returned in original packaging with all accessories. See our returns page for full details.

Question 4

Do you offer business pricing for bulk printer orders?

Accepted Answer

Yes! NZ-registered businesses can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch. Perfect for outfitting your entire office with new equipment.

Question 5

What is a print server and why might I need one?

Accepted Answer

A print server (like the LevelOne Ethernet Print Server) connects printers to your network, allowing multiple users to share printing resources without a dedicated computer. Ideal for small businesses and home offices with multiple devices.

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