Question 1

Do these power supplies work with New Zealand power outlets?

Accepted Answer

Yes, our power supplies are compatible with New Zealand's 230V/50Hz power standard. Products like the MikroTik power adapter specifically include NZ power plugs, while others use standard IEC connections compatible with NZ power cords.

Question 2

What's the difference between a UPS and a power supply?

Accepted Answer

A power supply converts mains electricity to the voltage needed by your device. A UPS (Uninterruptible Power Supply) includes batteries to maintain power during outages. We stock both standard power supplies and UPS accessories like bypass switches and PDUs.

Question 3

Can I return a power supply if it doesn't fit my device?

Accepted Answer

Absolutely. We offer 30-day easy returns on all power supplies. Simply return the item in original packaging and condition for a refund or exchange. For compatibility questions before ordering, check the specifications or contact our customer support team.

Question 4

Do you offer bulk pricing on power supplies for businesses?

Accepted Answer

Yes, businesses can apply for a trade account to access volume pricing on power supplies and all other products. Trade accounts also provide 30-day credit terms and priority dispatch for your orders across New Zealand.

Question 5

How do I know which power adapter is compatible with my router?

Accepted Answer

Check your device's input requirements (voltage, amperage, connector type) against the adapter specifications. Brands like Teltonika and MikroTik power supplies are designed specifically for their respective devices, ensuring perfect compatibility.

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