Question 1

Do you offer bulk discounts on power components?

Accepted Answer

Yes! Open a business account with Comsys NZ to access trade pricing on bulk orders of power components. Volume discounts apply based on quantity, with additional benefits including 30-day credit terms and priority dispatch across New Zealand.

Question 2

What's the difference between passive PoE and 802.3af/at?

Accepted Answer

Passive PoE simply passes voltage through Ethernet cables without negotiation, while 802.3af/at standards include intelligent power negotiation between devices. 802.3af provides up to 15.4W, 802.3at (PoE+) delivers up to 30W, making them safer for compatible equipment.

Question 3

Are these power adapters compatible with all network devices?

Accepted Answer

Compatibility depends on your specific devices' power requirements. Check the voltage, amperage, and connector type before purchase. Our product descriptions list compatible devices and standards. Contact us if you need help finding the right match for your setup.

Question 4

What warranty comes with power components?

Accepted Answer

All power components come with full manufacturer warranty—typically 12 months for Generic products and up to 24 months for premium brands like Ubiquiti. We only sell genuine, brand-new products with complete warranty coverage across New Zealand.

Question 5

How quickly can I get power components delivered?

Accepted Answer

We dispatch most in-stock power components within 1-3 business days. Orders over $150 ex GST qualify for free delivery throughout New Zealand. Auckland metro typically receives next-day delivery, while other regions like Wellington and Christchurch usually receive orders within 2-3 days.

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