Question 1

Do you sell NAS devices without pre-installed drives?

Accepted Answer

Yes, we stock diskless NAS units from Synology and QNAP. You can order these separately or add compatible drives from our storage section to build your custom configuration.

Question 2

What's the difference between desktop and rack-mount NAS?

Accepted Answer

Desktop NAS units are compact, quieter, and designed for small offices or homes. Rack-mount NAS systems fit standard server racks, offer higher bay counts, redundant power supplies, and are built for business environments with greater performance demands.

Question 3

Can I expand my NAS storage capacity later?

Accepted Answer

Most NAS devices allow drive upgrades to larger capacities when needed. Some models also support expansion units to add more bays. Check the specific product specifications or contact us for compatibility details.

Question 4

Do you offer business pricing on NAS systems?

Accepted Answer

Absolutely! New Zealand businesses can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch on all NAS purchases. Perfect for outfitting your entire office.

Question 5

What warranty comes with pre-configured NAS systems?

Accepted Answer

All our Ready-To-Go (RTG) NAS systems include the full manufacturer warranty on both the NAS device and the pre-installed drives. Typically 2-5 years depending on the model and brand.

Question 6

Can I pick up my NAS order from your warehouse?

Accepted Answer

Yes, Auckland customers can select click-and-collect at checkout. For Wellington, Christchurch and other locations, we offer fast shipping with free delivery on orders over $150 ex GST.

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