Question 1

Are these mounting kits compatible with all device models?

Accepted Answer

No, most mounting kits are designed for specific device models. Check the compatibility list in each product description to ensure the mount works with your exact hardware before ordering.

Question 2

Do mounting kits come with installation instructions?

Accepted Answer

Yes, all genuine mounting kits include manufacturer installation instructions. For complex installations, we recommend reviewing the product manual available on each product page before purchase.

Question 3

Can I return a mounting kit if it doesn't fit my device?

Accepted Answer

Absolutely. Unused mounting kits in original packaging qualify for our 30-day easy returns policy. Contact our Auckland team with your order number to arrange return shipping.

Question 4

Do you offer bulk pricing for business installations?

Accepted Answer

Yes, New Zealand businesses can apply for a trade account to access volume pricing on mounting kits and installation hardware. Perfect for contractors and IT departments handling multiple site deployments.

Question 5

How quickly can I get mounting kits delivered?

Accepted Answer

Most in-stock mounting kits dispatch within 1-3 business days. Orders over $150 ex GST qualify for free shipping throughout New Zealand, with expedited options available at checkout.

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