Question 1

Do you offer business accounts for bulk IP phone orders?

Accepted Answer

Yes, NZ businesses can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch on IP phones and other VoIP hardware. Apply online and we'll set you up within one business day.

Question 2

What brands of IP phones do you stock?

Accepted Answer

We stock genuine, brand new IP phones from leading manufacturers including Yealink, Grandstream, Jabra, and FlyingVoice. All products come with full manufacturer warranty and are sourced through official distribution channels.

Question 3

How long does delivery take for IP phones?

Accepted Answer

We dispatch IP phones within 1-3 business days from our New Zealand warehouse. Most Auckland orders arrive next day, with Wellington and Christchurch typically receiving orders within 2-3 days. Rural deliveries may take an extra day.

Question 4

Can I return an IP phone if it's not suitable?

Accepted Answer

Yes, we offer 30-day easy returns on all IP phones and VoIP hardware. Items must be returned in original packaging with all accessories. Contact our customer support team to arrange your return.

Question 5

Do you sell accessories for IP phones?

Accepted Answer

Yes, we stock a wide range of genuine accessories including wall mounting brackets, belt clips, headsets, power adapters, and DECT repeaters compatible with our IP phone range. Browse our selection online.

Question 6

What's the difference between standard and DECT IP phones?

Accepted Answer

Standard IP phones connect directly to your network and remain at a desk. DECT IP phones include a base station connected to your network plus cordless handsets that can move freely within range, ideal for warehouse, retail or hospitality environments.

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