Question 1

Do you offer business pricing on headsets?

Accepted Answer

Yes, NZ-registered businesses can apply for a trade account to access volume pricing, 30-day credit terms, and priority dispatch on our entire headset range. Apply online for approval within one business day.

Question 2

What's the difference between UC and MS Teams headsets?

Accepted Answer

UC (Unified Communications) headsets work with multiple platforms like Zoom and Webex. MS Teams headsets include specific Teams functionality and dedicated buttons. Both types are available in our range, with full compatibility details listed on product pages.

Question 3

Are wireless headsets better than wired ones?

Accepted Answer

Wireless headsets offer mobility (up to 30m for DECT models) but require charging. Wired headsets provide consistent audio quality with no battery concerns. Your choice depends on whether freedom of movement or zero maintenance is more important to you.

Question 4

What's the warranty period on headsets?

Accepted Answer

All headsets come with genuine manufacturer warranty, typically 1-2 years depending on brand and model. As an authorized retailer, we handle warranty claims directly, making returns easy for our New Zealand customers.

Question 5

Do you stock replacement parts for headsets?

Accepted Answer

Yes, we stock common replacement parts like ear cushions, charging stands, and USB adapters for popular Jabra and Yealink models. Browse our accessories section or contact our customer support team to find compatible parts for your headset.