Question 1

Do you offer bulk discounts on computer components?

Accepted Answer

Yes, we provide volume pricing for bulk orders. Business customers can apply for a trade account to access special pricing tiers and 30-day credit terms. Contact our Auckland team for quotes on large component orders.

Question 2

Are these components compatible with all systems?

Accepted Answer

Compatibility varies by component. Memory cards work with compatible cameras and devices, PCIe cards require available slots, and power supplies must match your system's specifications. Check product descriptions for compatibility details or contact us before purchase.

Question 3

How long is the warranty on computer components?

Accepted Answer

All components come with genuine manufacturer warranty, typically 1-3 years depending on the brand and product. OWC products generally include longer warranties. We provide full documentation with every purchase for warranty claims.

Question 4

Can I return components if they don't fit my system?

Accepted Answer

Yes, we offer 30-day easy returns on all components, provided they're returned in original packaging and unused condition. Simply contact our customer support team to arrange your return from anywhere in New Zealand.

Question 5

Do you stock components for older systems?

Accepted Answer

We maintain stock of components for both current and some legacy systems. If you need a specific part not listed online, contact us - we can often order special items from our suppliers with typical arrival in 5-10 business days.

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