Question 1

Are Zebex scanners compatible with New Zealand POS systems?

Accepted Answer

Yes, Zebex scanners are compatible with most NZ point-of-sale systems. Their USB models work as keyboard emulators (plug-and-play), while Bluetooth models pair easily with modern POS hardware. Check product specifications for specific compatibility details.

Question 2

What warranty comes with Zebex products?

Accepted Answer

All Zebex products purchased from Comsys NZ come with a full 12-month manufacturer warranty covering hardware defects. We also offer 30-day easy returns on unopened products in original packaging.

Question 3

Do you stock replacement parts for Zebex scanners?

Accepted Answer

Yes, we stock genuine Zebex replacement parts including cables, stands, and power supplies. Browse our Zebex accessories category or contact our customer support team to find the exact part you need.

Question 4

Can I get volume pricing on Zebex scanners for my business?

Accepted Answer

Absolutely! NZ businesses can apply for a trade account to access volume pricing on Zebex products. Enjoy 30-day credit terms and priority dispatch on bulk orders. Apply online for approval within one business day.

Question 5

How quickly can I get a Zebex scanner delivered?

Accepted Answer

We dispatch Zebex products within 1-3 business days from our Auckland warehouse. Standard delivery takes 1-3 additional days nationwide. Orders over $150 EX GST qualify for free shipping throughout New Zealand.

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