Question 1

Does Comsys sell genuine Yealink products?

Accepted Answer

Yes, we only stock brand new, sealed Yealink products with full manufacturer warranty. All our Yealink items are genuine, sourced directly from authorised distribution channels for the New Zealand market.

Question 2

What Yealink product ranges do you carry?

Accepted Answer

We stock Yealink's complete range including IP desk phones, conference phones, video conferencing systems, headsets, DECT wireless phones, and accessories. Browse our categories to find the right communication hardware for your needs.

Question 3

Can I get volume pricing on Yealink phones?

Accepted Answer

Absolutely. Open a business account for trade pricing on all Yealink products. We offer competitive volume discounts for bulk orders, perfect for outfitting entire offices or call centres with consistent equipment.

Question 4

How quickly can you deliver Yealink products?

Accepted Answer

Most in-stock Yealink items dispatch within 1-3 business days. We offer free delivery across New Zealand for orders over $150 ex GST. Expedited shipping options are available at checkout for urgent requirements.

Question 5

Are Yealink phones compatible with my VoIP system?

Accepted Answer

Yealink phones work with most major VoIP platforms including Microsoft Teams, Zoom Phone, 3CX, and RingCentral. Check the product specifications or contact us to confirm compatibility with your specific system before ordering.

Question 6

What warranty comes with Yealink products?

Accepted Answer

All Yealink products include a manufacturer warranty (typically 12-24 months depending on the model) plus our standard 30-day easy returns policy for your peace of mind when shopping.

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