Question 1

What types of Vertiv products do you stock?

Accepted Answer

We stock a wide range of genuine Vertiv products including UPS systems (desktop to rack-mount), power distribution units (PDUs), rack cooling solutions, KVM switches, and monitoring systems. All come with full manufacturer warranty and NZ technical support.

Question 2

How do I choose the right Vertiv UPS for my needs?

Accepted Answer

Consider your total power load (in watts or VA), required runtime during outages, and available space. For basic protection, choose the Liebert PSA series. For servers or critical equipment, select the Liebert GXT line with online double-conversion technology.

Question 3

Do Vertiv UPS systems include management software?

Accepted Answer

Yes, all Vertiv UPS systems include power management software for monitoring power conditions, automated system shutdown, and event notifications. The software is compatible with Windows, macOS and most Linux distributions.

Question 4

What warranty comes with Vertiv products?

Accepted Answer

All Vertiv products come with genuine manufacturer warranty, typically 2-3 years depending on the model. Extended warranty options are available for purchase. We provide easy warranty claims processing through our Auckland service center.

Question 5

Can I get bulk pricing on Vertiv equipment?

Accepted Answer

Yes! Business customers can apply for a trade account to access volume pricing on Vertiv products. Our business team can provide quotes for larger deployments with 30-day credit terms and priority dispatch from our NZ warehouse.

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