Question 1

Do you sell genuine Trend Micro licences?

Accepted Answer

Yes, Comsys NZ is an authorised Trend Micro reseller. All our licences are 100% genuine, brand new and come with full manufacturer warranty and support. We never sell grey imports or second-hand activation codes.

Question 2

How are Trend Micro licences delivered?

Accepted Answer

Most Trend Micro licences are delivered electronically via email within minutes of purchase. Physical boxed versions are also available and ship from our Auckland warehouse with 1-3 day delivery across New Zealand.

Question 3

Can I renew my existing Trend Micro subscription?

Accepted Answer

Yes, you can purchase any Trend Micro renewal licence from our store. Simply apply the new activation code to your existing installation before your current subscription expires to maintain continuous protection.

Question 4

Do you offer business pricing for Trend Micro products?

Accepted Answer

Absolutely! Business customers can apply for a trade account to access volume pricing on Trend Micro business products. We offer competitive rates on multi-user licences with 30-day credit terms for registered NZ businesses.

Question 5

What's the difference between Trend Micro's home and business products?

Accepted Answer

Home products focus on personal device protection with user-friendly interfaces. Business products offer centralised management, advanced threat detection, and scalable deployment options for protecting company networks and data across multiple endpoints.

Question 6

Can I upgrade from a basic Trend Micro product to a more comprehensive one?

Accepted Answer

Yes, Trend Micro allows upgrades within their product range. Purchase your preferred higher-tier product from our store, and you can apply it as an upgrade. Contact Trend Micro support for assistance with the upgrade process.

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