Question 1

Does Comsys offer trade pricing on Sunmi products?

Accepted Answer

Yes! Register for a business account to access trade pricing on all Sunmi POS hardware. Volume discounts are available for multi-unit orders, and we offer 30-day credit terms for approved business customers.

Question 2

What warranty comes with Sunmi products?

Accepted Answer

All Sunmi products purchased from Comsys come with a genuine manufacturer warranty, typically 12 months. Extended warranty options are available on select models. We handle all warranty claims directly through our Auckland service center.

Question 3

Can I return Sunmi hardware if it doesn't suit my business?

Accepted Answer

Yes, we offer 30-day easy returns on all Sunmi products in original packaging. For business customers, we can arrange demonstrations or trial periods for select POS hardware before final purchase commitment.

Question 4

How quickly do you dispatch Sunmi orders?

Accepted Answer

Most in-stock Sunmi products dispatch within 1-3 business days. Orders over $150 ex GST qualify for free shipping throughout New Zealand. Express delivery options are available for urgent requirements.

Question 5

Do you stock accessories for Sunmi POS systems?

Accepted Answer

Yes, we carry a comprehensive range of genuine Sunmi accessories including receipt paper rolls, protective cases, stands, mounting brackets, and connectivity cables. Add these to your cart when ordering your main hardware.

Shop by Category

Shop by Brand

Help & Support

For Business

Account

Account