Question 1

Does Comsys sell genuine Star Micronics printers?

Accepted Answer

Yes, we only stock brand new, genuine Star Micronics products with full manufacturer warranty. All items are sealed in original packaging and ship directly from our New Zealand warehouse.

Question 2

Which Star Micronics printer is best for a café?

Accepted Answer

For cafés, we recommend the mC-Print3 or TSP654II with kitchen printing capability. These models offer reliable performance, multiple connectivity options, and are compatible with major POS software used in New Zealand hospitality businesses.

Question 3

Do Star Micronics printers work with Xero?

Accepted Answer

Yes, Star Micronics printers are compatible with Xero when used with compatible POS software. Many of our business customers use Star printers with Xero-integrated point-of-sale systems throughout New Zealand.

Question 4

Can I get trade pricing on Star Micronics products?

Accepted Answer

Yes, registered New Zealand businesses can apply for a trade account to access volume pricing on Star Micronics products. Our business accounts include 30-day credit terms and priority dispatch from our Auckland warehouse.

Question 5

What warranty comes with Star Micronics printers?

Accepted Answer

All Star Micronics printers come with a 12-month manufacturer warranty. We also offer 30-day easy returns on all products purchased from our online store for your peace of mind.

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