Question 1

Are Sophos products suitable for home users?

Accepted Answer

Yes, while Sophos is known for business security, they offer products suitable for home users too. Their home solutions provide enterprise-grade protection in user-friendly packages, perfect for protecting family devices and home networks.

Question 2

How quickly will my Sophos software licence be delivered?

Accepted Answer

Sophos digital licences are typically delivered via email within 1 business hour after payment confirmation. Physical Sophos hardware ships from our Auckland warehouse with 1-3 day delivery to most New Zealand addresses.

Question 3

Do you offer trade pricing on Sophos products?

Accepted Answer

Yes, registered New Zealand businesses can apply for a Comsys trade account to access volume pricing on Sophos products. This includes special rates on multi-year licences and hardware bundles for business customers.

Question 4

Can I return Sophos hardware if it doesn't meet my needs?

Accepted Answer

We offer 30-day returns on unopened Sophos hardware in original packaging. Please note that activated software licences cannot be returned due to their digital nature. Contact our customer support team for assistance with returns.

Question 5

Do you stock Sophos Central licences?

Accepted Answer

Yes, we stock the full range of genuine Sophos Central subscription licences including Endpoint Protection, Intercept X, Email Security, and Mobile Control. Add to cart and receive your licence key via email after purchase.

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