Question 1

Do you sell genuine Sony products with NZ warranty?

Accepted Answer

Yes, we only stock authentic, brand new Sony products with full New Zealand manufacturer warranty. Every item is sealed and ships directly from our Auckland warehouse with proof of purchase for warranty claims.

Question 2

What Sony product categories do you stock?

Accepted Answer

Our Sony range includes digital cameras, headphones, earbuds, TVs, PlayStation consoles and accessories, portable speakers, and home audio equipment. Browse our complete Sony collection online or filter by category.

Question 3

Can I get trade pricing on Sony products?

Accepted Answer

Yes, registered New Zealand businesses can apply for a trade account to access volume pricing on Sony products. Perfect for creative studios, offices, or retail environments requiring multiple devices.

Question 4

How long will my Sony order take to arrive?

Accepted Answer

Most in-stock Sony products dispatch within 1-3 business days. Delivery to major centers like Auckland, Wellington and Christchurch typically takes 1-2 additional days, with rural delivery taking 2-4 days.

Question 5

What if I need to return my Sony product?

Accepted Answer

We offer 30-day easy returns on all Sony products. Items must be in original condition with all packaging and accessories. Contact our customer support team to arrange your return or exchange.

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