Question 1

Do Smart TVs come with a warranty?

Accepted Answer

Yes, all Smart TVs purchased from Comsys NZ include the full manufacturer warranty. We only stock brand new, sealed products with documentation for easy warranty claims if needed.

Question 2

Can I return a Smart display if it's not suitable?

Accepted Answer

Absolutely. We offer 30-day easy returns on all Smart displays. If you're not completely satisfied, you can return your purchase in original condition and packaging for a refund or exchange.

Question 3

Do you offer installation for Smart commercial displays?

Accepted Answer

While we don't provide installation directly, we can recommend certified installation partners across Auckland, Wellington and Christchurch who can professionally mount and configure your Smart commercial displays.

Question 4

Are Smart TVs compatible with New Zealand streaming services?

Accepted Answer

Yes, Smart TVs sold through Comsys NZ are configured for the New Zealand market and support local streaming services including Netflix, Disney+, TVNZ OnDemand and other popular platforms.

Question 5

Can businesses get volume discounts on Smart displays?

Accepted Answer

Yes! Register for a business account to access trade pricing on all Smart products. We offer volume discounts, 30-day credit terms, and priority dispatch for business customers purchasing multiple displays.

Question 6

How quickly can you deliver Smart displays in New Zealand?

Accepted Answer

We dispatch in-stock Smart displays within 1-3 business days. Orders over $150 ex GST qualify for free delivery throughout New Zealand, with expedited shipping options available for urgent requirements.

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