Question 1

Does Comsys offer the full range of SilverStone products?

Accepted Answer

We stock a wide selection of SilverStone's most popular PC cases, power supplies, cooling products, and accessories. If you can't find a specific SilverStone item, contact us and we'll try to order it for your next purchase.

Question 2

Are SilverStone power supplies reliable?

Accepted Answer

Yes, SilverStone PSUs are known for their reliability and efficiency. We stock only genuine SilverStone power supplies with proper certification and full manufacturer warranty. Their units range from entry-level to premium models with various efficiency ratings.

Question 3

How long is the warranty on SilverStone products?

Accepted Answer

Most SilverStone products come with a manufacturer warranty ranging from 1-5 years depending on the specific item. Power supplies typically have longer warranties. All warranty details are listed on individual product pages.

Question 4

Can I return a SilverStone case if it doesn't fit my components?

Accepted Answer

Yes, our 30-day returns policy applies to all SilverStone products. Items must be returned in original packaging with all accessories. We recommend checking component compatibility before ordering or contacting our team for advice.

Question 5

Do you offer assembly services for SilverStone PC builds?

Accepted Answer

We sell components only and don't offer PC building services. However, SilverStone cases are designed for easy assembly, and we're happy to provide product advice on compatible components for your build.

Question 6

How quickly can I get SilverStone products delivered in New Zealand?

Accepted Answer

Most in-stock SilverStone items dispatch within 1-3 business days. Orders over $150 qualify for free delivery nationwide. Auckland customers often receive next-day delivery, while Wellington and Christchurch typically receive orders within 2-3 days.

Question 7

Can businesses order SilverStone products in bulk?

Accepted Answer

Absolutely! Register for a business account to access trade pricing on SilverStone products, 30-day credit terms, and priority dispatch. Perfect for system integrators, IT departments, and businesses requiring multiple components.

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