Question 1

What's the difference between a Shuttle barebone and a complete system?

Accepted Answer

Shuttle barebones include the case, motherboard, cooling system and power supply, but require you to add your own CPU, RAM, and storage. Complete systems come fully assembled with all components installed and ready to use.

Question 2

Do Shuttle mini PCs come with Windows installed?

Accepted Answer

Some Shuttle models include Windows pre-installed, while others are sold without an operating system. Check the product specifications before adding to cart. We also sell genuine Windows licences separately if needed.

Question 3

Can I upgrade components in a Shuttle mini PC?

Accepted Answer

Yes, most Shuttle systems allow for component upgrades. XPC barebone models offer the most flexibility, while complete systems typically allow RAM and storage upgrades. Specific upgrade options vary by model.

Question 4

Are Shuttle PCs good for gaming?

Accepted Answer

Select Shuttle models support dedicated graphics cards and can handle gaming. Look for XPC models with PCIe slots that accommodate full-size GPUs. For serious gaming, choose models with sufficient cooling and power supply capacity.

Question 5

Do you offer business pricing on Shuttle products?

Accepted Answer

Yes, registered New Zealand businesses can apply for a trade account to access volume pricing on Shuttle products. Ideal for office deployments, digital signage projects, or retail point-of-sale systems.

Question 6

What warranty do Shuttle products come with?

Accepted Answer

All Shuttle products come with genuine manufacturer warranty, typically 1-3 years depending on the model. As an authorised Shuttle retailer in New Zealand, we handle all warranty claims locally.

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