Question 1

Are Ricoh printers reliable?

Accepted Answer

Yes, Ricoh printers are known for their reliability and durability, making them a popular choice for both home and business users in New Zealand. Regular maintenance and using genuine Ricoh supplies will ensure optimal performance.

Question 2

What types of Ricoh printers do you stock?

Accepted Answer

We stock a range of Ricoh printers, including inkjet printers, laser printers, and multifunction printers (MFPs). Browse the range to find the perfect printer for your home or business needs.

Question 3

Do you sell genuine Ricoh toner cartridges?

Accepted Answer

Yes, we only sell genuine, brand new, sealed Ricoh toner cartridges and supplies. Using genuine supplies ensures optimal print quality and prevents damage to your Ricoh printer. Shop the full range online.

Question 4

What is the warranty on Ricoh printers?

Accepted Answer

All Ricoh printers sold at Comsys NZ are covered by Ricoh's manufacturer warranty. The specific warranty terms and conditions vary depending on the product. Refer to the product documentation for details.

Question 5

Do you offer trade pricing for businesses?

Accepted Answer

Yes, any NZ-registered business can apply for a trade account to get volume pricing and 30-day credit terms. Apply online and we'll have you set up within one business day.

Question 6

How quickly will my Ricoh order dispatch?

Accepted Answer

We dispatch orders from our New Zealand warehouse within 1-3 business days. Delivery times vary depending on your location. We offer free delivery on orders over $150 excluding GST.

Question 7

What is your returns policy?

Accepted Answer

We offer a 30-day easy returns policy on most products. If you're not satisfied with your purchase, simply return it in its original condition for a refund or exchange. See our returns page for details.

Question 8

Can I pick up my Ricoh order in Auckland?

Accepted Answer

Unfortunately, we do not offer in-store pickup at this time. However, we offer fast and reliable delivery throughout New Zealand, including Auckland, Wellington, and Christchurch.

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