Question 1

Which QNAP NAS is best for home use?

Accepted Answer

For home use, we recommend the QNAP TS-230, TS-251D or TS-253D models. These offer user-friendly setup, media streaming capabilities, and reliable backup for photos and documents. The number in the model indicates drive bays available.

Question 2

Do QNAP NAS devices come with hard drives?

Accepted Answer

Most QNAP NAS units we stock are diskless, allowing you to choose and add your own compatible drives. We also offer bundle deals with pre-installed NAS-optimized drives. Check the product description or add to cart to see compatible options.

Question 3

What warranty do QNAP products have?

Accepted Answer

All QNAP products we sell come with a genuine 2-year manufacturer warranty in New Zealand. Business customers can purchase extended warranty options for up to 5 years of coverage on selected models.

Question 4

Can I expand my QNAP NAS storage later?

Accepted Answer

Yes, most QNAP NAS models support storage expansion. You can either replace drives with larger capacity ones or add a QNAP expansion unit like the TR series. Check compatibility in the product specifications.

Question 5

Do you offer business pricing on QNAP products?

Accepted Answer

Yes, we offer trade pricing on all QNAP products for registered New Zealand businesses. Apply for a business account online to access volume discounts, 30-day credit terms, and priority dispatch from our Auckland warehouse.

Question 6

How quickly do you deliver QNAP products?

Accepted Answer

In-stock QNAP products dispatch within 1-3 business days. We offer free delivery across New Zealand for orders over $150 EX GST. Auckland customers often receive next-day delivery when ordered before 2pm on business days.

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