Question 1

Do you offer installation services for Noritsu equipment?

Accepted Answer

While we don't install equipment ourselves, we can recommend certified technicians in Auckland, Wellington and Christchurch who can set up your Noritsu equipment. All products come with detailed installation guides and access to manufacturer support.

Question 2

What warranty comes with Noritsu products?

Accepted Answer

All Noritsu products we sell come with genuine manufacturer warranty, typically 12 months for new equipment. Extended warranty options are available at checkout. We provide all documentation needed for warranty claims and support.

Question 3

Can I order Noritsu consumables through Comsys?

Accepted Answer

Yes! We stock a complete range of genuine Noritsu consumables including paper, ink, and maintenance kits. Set up recurring orders through your business account for automatic dispatch and volume discounts on regular supplies.

Question 4

How long does delivery take for Noritsu equipment?

Accepted Answer

Most in-stock Noritsu items dispatch within 1-3 business days. Delivery to major centers like Auckland is typically next day, with 2-3 days for other regions. Large equipment may require specialized shipping arrangements.

Question 5

Do you offer trade-in options for old photo equipment?

Accepted Answer

While we don't have a formal trade-in program, business account holders can discuss special pricing when upgrading from older Noritsu equipment. Contact our business team for options when replacing your existing photo lab equipment.

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