Question 1

Are Lilin security cameras easy to install?

Accepted Answer

Lilin security cameras are designed for easy installation. However, professional installation is recommended for complex setups. Comsys NZ only sells the hardware, not installation services.

Question 2

What is the warranty on Lilin products?

Accepted Answer

All Lilin products sold by Comsys NZ come with a genuine manufacturer warranty. The warranty period varies depending on the product. Check the product listing for details.

Question 3

Can I return a Lilin product if I'm not satisfied?

Accepted Answer

Yes, Comsys NZ offers a 30-day easy returns policy on all Lilin products. If you're not satisfied with your purchase, simply return it in its original condition for a full refund.

Question 4

Do you offer volume pricing on Lilin products?

Accepted Answer

Yes, Comsys NZ offers volume pricing on Lilin products for business customers. Apply for a trade account to access exclusive pricing and 30-day credit terms.

Question 5

Where do you ship Lilin products in New Zealand?

Accepted Answer

Comsys NZ ships Lilin products to all locations in New Zealand, including Auckland, Wellington, and Christchurch. Free shipping is available on orders over $150 excluding GST.

Question 6

Are Lilin cameras suitable for outdoor use?

Accepted Answer

Yes, Lilin offers a range of security cameras that are specifically designed for outdoor use. Look for cameras with an IP67 rating or higher for protection against dust and water.

Question 7

Do Lilin NVRs support remote viewing?

Accepted Answer

Yes, Lilin NVRs support remote viewing via a web browser or mobile app. This allows you to view your security cameras from anywhere in the world.

Question 8

What is the difference between IP cameras and analogue cameras?

Accepted Answer

IP cameras transmit video signals over a network, while analogue cameras transmit video signals over a coaxial cable. IP cameras generally offer higher resolution and more advanced features.

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