Question 1

Do you sell genuine Kodak ink cartridges?

Accepted Answer

Yes, we stock only authentic Kodak ink cartridges with manufacturer warranty. Our genuine Kodak supplies are sealed, brand new and designed to deliver optimal performance and print quality in your Kodak printer.

Question 2

What's the warranty period on Kodak printers?

Accepted Answer

All Kodak printers purchased from Comsys NZ come with a 12-month manufacturer warranty. We provide full documentation and support for warranty claims, with service centers available across New Zealand.

Question 3

Can I get next-day delivery on Kodak products?

Accepted Answer

Yes, orders placed before 2pm on in-stock Kodak products qualify for next-day delivery to most New Zealand addresses. Rural deliveries may take 1-2 additional days. Free shipping on orders over $150 ex GST.

Question 4

Do you offer business accounts for bulk Kodak supplies?

Accepted Answer

Absolutely! New Zealand businesses can apply for a trade account to access volume pricing on Kodak supplies, 30-day credit terms, and priority dispatch. Ideal for offices regularly purchasing ink and paper.

Question 5

What if my Kodak printer arrives damaged?

Accepted Answer

In the unlikely event your Kodak product arrives damaged, contact us within 48 hours with photos of the damage. We'll arrange a replacement or refund under our 30-day returns policy with no restocking fees.

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