Question 1

Do HiStone POS terminals come with software installed?

Accepted Answer

HiStone terminals ship with Windows operating systems but without POS software. They're compatible with most major point-of-sale software packages. Contact us if you need recommendations for compatible software to purchase alongside your hardware.

Question 2

What warranty do HiStone products have?

Accepted Answer

All HiStone products come with a full manufacturer warranty - typically 12 months for commercial hardware. We provide warranty service through our Auckland service center, with express options available for business customers.

Question 3

Can I get volume pricing for multiple HiStone terminals?

Accepted Answer

Yes! Open a business account for trade pricing on all HiStone products. We offer volume discounts for multi-unit orders and can provide custom quotes for larger deployments across your New Zealand locations.

Question 4

Are HiStone products suitable for hospitality environments?

Accepted Answer

Absolutely. HiStone POS terminals are designed for commercial environments including restaurants and cafés. Their spill-resistant design and durable touchscreens make them ideal for busy hospitality settings throughout New Zealand.

Question 5

Do you offer installation services for HiStone systems?

Accepted Answer

While we primarily sell hardware, we can recommend certified installation partners in Auckland, Wellington, Christchurch and other NZ regions who can set up your HiStone equipment. Contact us after purchase for referrals.

Shop by Category

Shop by Brand

Help & Support

For Business

Account

Account