Question 1

Does Comsys sell genuine Genius products?

Accepted Answer

Yes, we only stock brand new, genuine Genius products sourced directly from authorized distributors. Every item comes with full manufacturer warranty and our 30-day returns policy.

Question 2

How long does delivery take for Genius products?

Accepted Answer

Most Genius products dispatch within 1-3 business days from our Auckland warehouse. Delivery times vary by location, but most New Zealand addresses receive orders within 1-5 business days. Orders over $150 ex GST qualify for free shipping.

Question 3

Can I get volume pricing on Genius peripherals?

Accepted Answer

Absolutely! Business customers can open a trade account for volume pricing on Genius peripherals. Perfect for outfitting offices or schools, our business accounts offer 30-day credit terms and priority dispatch on bulk orders.

Question 4

What warranty comes with Genius products?

Accepted Answer

All Genius products come with a standard manufacturer warranty, typically 12 months for most peripherals. We handle warranty claims directly, making the process hassle-free for our New Zealand customers.

Question 5

Are Genius products good for gaming?

Accepted Answer

While Genius is known primarily for value-oriented peripherals, they do offer entry-level gaming mice, keyboards and headsets that provide good functionality for casual gamers. For competitive gaming, browse our dedicated gaming brands for more specialized options.

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