Question 1

Do you sell genuine FujiFilm products?

Accepted Answer

Yes, we only stock 100% genuine, brand new and sealed FujiFilm products sourced directly from authorised New Zealand distributors, complete with full manufacturer warranty and local support.

Question 2

What FujiFilm camera ranges do you stock?

Accepted Answer

We stock FujiFilm's X-Series mirrorless cameras, Instax instant cameras, and their range of lenses and accessories. Our selection includes entry-level models through to professional-grade equipment.

Question 3

Can I return my FujiFilm purchase if I change my mind?

Accepted Answer

Absolutely! We offer a 30-day easy returns policy on all FujiFilm products in original condition with packaging. Simply contact our customer support team to arrange your return.

Question 4

Do you offer trade pricing for photography businesses?

Accepted Answer

Yes, professional photographers and studios can apply for a business account to access trade pricing on FujiFilm gear, 30-day credit terms, and priority dispatch on orders.

Question 5

How long does delivery take for FujiFilm products?

Accepted Answer

We dispatch FujiFilm products within 1-3 business days from our Auckland warehouse. Delivery typically takes 1-2 additional days nationwide across New Zealand, with free shipping on orders over $150 ex GST.

Question 6

Do you stock FujiFilm consumables like film and paper?

Accepted Answer

Yes, we maintain stock of Instax films in various sizes, photo papers for FujiFilm printers, and other genuine FujiFilm consumables for immediate dispatch.

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