Question 1

Do Ericsson access points come with a warranty?

Accepted Answer

Yes, all genuine Ericsson Enterprise Wireless products we sell come with full manufacturer warranty. We only stock brand new, sealed items with documentation and support from Ericsson's New Zealand warranty service.

Question 2

Can I mix different Ericsson access point models?

Accepted Answer

Yes, Ericsson's wireless controllers support mixed deployments of different access point models. This allows you to choose the right AP for each location while maintaining unified management across your network.

Question 3

Do you offer volume pricing for larger orders?

Accepted Answer

Absolutely! Business customers can apply for a trade account to access volume pricing on Ericsson Enterprise Wireless equipment. This is ideal for larger deployments or ongoing purchases with 30-day credit terms available.

Question 4

How quickly can you deliver Ericsson wireless equipment?

Accepted Answer

Most in-stock Ericsson items ship within 1-3 business days. We offer free delivery throughout New Zealand on orders over $150 ex GST, with expedited shipping options available for urgent requirements.

Question 5

Can I return Ericsson products if they don't meet my needs?

Accepted Answer

Yes, we offer 30-day easy returns on unopened Ericsson Enterprise Wireless products in original packaging. For opened items, our technical team can assist with configuration advice before considering a return.

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