Question 1

What Eaton products does Comsys NZ stock?

Accepted Answer

We stock a range of Eaton uninterruptible power supplies (UPS), power distribution units (PDUs), and power management software. Browse the Eaton brand page to see the full range of products in stock.

Question 2

Are Eaton products covered by a manufacturer warranty?

Accepted Answer

Yes, all Eaton products sold by Comsys NZ are brand new, sealed, and covered by the original Eaton manufacturer warranty. Refer to the product listing for specific warranty terms.

Question 3

What is an uninterruptible power supply (UPS)?

Accepted Answer

A UPS provides battery backup power in the event of a power outage. This allows you to safely shut down your equipment and prevent data loss. Eaton UPS units are a popular choice for home and business users.

Question 4

What is a power distribution unit (PDU)?

Accepted Answer

A PDU distributes power to multiple devices, typically in a server rack or cabinet. Eaton PDUs can offer features like remote monitoring and control, allowing you to manage power usage.

Question 5

Does Comsys NZ offer business accounts?

Accepted Answer

Yes, New Zealand businesses can apply for a Comsys NZ trade account. Trade accounts get access to volume pricing, 30-day credit terms, and priority dispatch. Apply online today.

Question 6

What is the Comsys NZ returns policy?

Accepted Answer

We offer a 30-day easy returns policy on most products. If you're not satisfied with your purchase, you can return it for a refund or exchange. See our returns page for full details.

Question 7

How quickly will my Eaton order dispatch?

Accepted Answer

We aim to dispatch all orders within 1-3 business days from our Auckland warehouse. Once your order has shipped, you'll receive a tracking number to follow its progress.

Question 8

Do you ship Eaton products to Wellington and Christchurch?

Accepted Answer

Yes, we ship Eaton products nationwide across New Zealand. We offer free shipping on orders over $150 excluding GST. Order online today.

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