Question 1

Are the Dell products sold by Comsys NZ genuine?

Accepted Answer

Yes, Comsys NZ only stocks genuine, authentic Dell products. All Dell products are sourced through authorised channels and are covered by the manufacturer's warranty.

Question 2

What Dell products does Comsys NZ stock?

Accepted Answer

We stock a wide range of Dell products, including laptops, desktops, monitors, and accessories. Browse our online store to see the full selection of Dell products available in New Zealand.

Question 3

What is the warranty on Dell products?

Accepted Answer

All Dell products sold by Comsys NZ are covered by Dell's manufacturer warranty. The length of the warranty varies depending on the product. Check the product listing for specific warranty details.

Question 4

Does Comsys NZ offer trade pricing on Dell products?

Accepted Answer

Yes, any NZ-registered business can apply for a trade account to get volume pricing on Dell products. Apply online and we'll have you set up within one business day.

Question 5

How quickly will my Dell order dispatch?

Accepted Answer

We aim to dispatch all orders within 1-3 business days. Once your order has been dispatched, you will receive a tracking number so you can monitor its progress.

Question 6

What if I need to return my Dell product?

Accepted Answer

Comsys NZ offers a 30-day easy returns policy. If you are not satisfied with your Dell product, you can return it within 30 days for a full refund. The product must be in its original condition and packaging.

Question 7

Do you ship Dell products to Wellington and Christchurch?

Accepted Answer

Yes, we ship Dell products throughout New Zealand, including Auckland, Wellington, and Christchurch. We offer fast and reliable delivery via our courier partners.

Question 8

Can I buy Dell software licenses from Comsys NZ?

Accepted Answer

Yes, we stock genuine Dell software licenses for operating systems, security software and other Dell-branded software. These are all brand new and authentic.

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