Question 1

Do you sell genuine Canon ink and toner?

Accepted Answer

Yes, we stock a complete range of genuine Canon ink cartridges and toner for all current printer models. Buy original Canon consumables to ensure optimal print quality and protect your printer's warranty.

Question 2

What Canon printer is best for home use?

Accepted Answer

Canon's PIXMA range is ideal for home users, offering affordable colour printing with models to suit different budgets. For home offices with higher print volumes, consider Canon's imageCLASS laser printers for faster, more economical printing.

Question 3

Can I get trade pricing on Canon business printers?

Accepted Answer

Yes! Registered New Zealand businesses can apply for a Comsys trade account to access volume pricing on Canon business printers and multifunction devices. Enjoy 30-day credit terms and priority dispatch on your orders.

Question 4

Do Canon cameras come with warranty in New Zealand?

Accepted Answer

All Canon cameras in our store come with full New Zealand manufacturer warranty. Canon provides 12-24 months warranty depending on the product, covering manufacturing defects and faults under normal use conditions.

Question 5

How quickly can you deliver Canon products?

Accepted Answer

Most in-stock Canon products dispatch within 1-3 business days from our Auckland warehouse. Orders over $150 ex GST qualify for free shipping throughout New Zealand, including Christchurch, Wellington and regional areas.

Question 6

Can I return Canon products if I change my mind?

Accepted Answer

Yes, we offer 30-day easy returns on all Canon products in original condition with packaging. Simply contact our customer support team to arrange your return for exchange or refund.

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