Question 1

Do you sell genuine Advantech products?

Accepted Answer

Yes, we only stock brand new, sealed Advantech products sourced directly from authorised distribution channels with full manufacturer warranty and local support documentation.

Question 2

What Advantech product lines do you carry?

Accepted Answer

We stock Advantech's industrial PCs, embedded computing systems, IoT gateways, HMI displays, automation controllers, and industrial motherboards. Browse our categories or use the search function to find specific models.

Question 3

How quickly can you deliver Advantech products?

Accepted Answer

Most in-stock Advantech items dispatch within 1-3 business days. Orders over $150 ex GST qualify for free delivery throughout New Zealand. Expedited shipping options are available at checkout.

Question 4

Can I get trade pricing on Advantech hardware?

Accepted Answer

Yes, registered New Zealand businesses can apply for a Comsys trade account to access volume pricing on Advantech products, 30-day credit terms, and priority dispatch. Apply online through our Business Portal.

Question 5

What warranty comes with Advantech products?

Accepted Answer

All Advantech products include the manufacturer's standard warranty (typically 2-3 years depending on product line). Extended warranty options are available on select models at the time of purchase.

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