Question 1

How often are new specials added?

Accepted Answer

We update our Specials section weekly with new deals and clearance items. For the latest offers, check back regularly or subscribe to our newsletter for alerts when new bargains are added to our Auckland warehouse stock.

Question 2

Are special/clearance items covered by warranty?

Accepted Answer

Yes, all our special and clearance items come with manufacturer warranty unless specifically noted otherwise. The exact warranty period is listed on each product page, and all items qualify for our standard 30-day returns policy.

Question 3

Can I use my business account for specials?

Accepted Answer

Absolutely! All special offers are available to business account holders. Your trade pricing and 30-day credit terms apply as normal, making these deals even better value for your business.

Question 4

Why are these items discounted?

Accepted Answer

Items may be discounted for various reasons: end-of-line clearance, slight cosmetic imperfections, ex-display models, or special promotions we've negotiated with suppliers. Each listing clearly indicates the reason for the special pricing.

Question 5

Do you price match specials from other retailers?

Accepted Answer

We don't typically price match on already-discounted special items as these represent our best possible pricing. However, we're always happy to discuss volume orders for business customers requiring multiple units.