Question 1

What's the difference between an NVR and DVR?

Accepted Answer

NVRs (Network Video Recorders) work with IP cameras over a network connection, offering higher resolution and more flexibility. DVRs (Digital Video Recorders) connect directly to analog cameras via coaxial cables. Most modern systems are NVRs for better quality and easier installation.

Question 2

Do I need to buy hard drives separately?

Accepted Answer

Most NVR/DVR units we sell are barebone systems requiring separate hard drive purchases. We recommend surveillance-grade HDDs specifically designed for 24/7 recording. Add both the recorder and appropriate drives to your cart for a complete system.

Question 3

How many cameras can I connect to an NVR?

Accepted Answer

This depends on the NVR's channel count. Our range includes 2-channel systems for small setups up to 16+ channels for larger installations. Some systems require camera licenses for each connected device beyond the included count.

Question 4

Do you offer installation services?

Accepted Answer

We supply hardware only but can recommend certified installation partners across New Zealand. Our technical support team can help with product selection and compatibility questions before you buy.

Question 5

Can I access my security footage remotely?

Accepted Answer

Yes, most modern NVRs offer mobile apps and web interfaces for remote viewing from anywhere. Brands like Synology, QNAP and Ubiquiti provide dedicated apps for iOS and Android to monitor your cameras on the go.

Question 6

Do you offer business pricing on surveillance systems?

Accepted Answer

Yes! Register for a business account to access trade pricing on our entire security range. We offer volume discounts, 30-day credit terms and priority dispatch for commercial surveillance projects throughout New Zealand.

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