Question 1

What types of Powercom products do you stock?

Accepted Answer

We stock a comprehensive range of Powercom UPS systems, voltage regulators, surge protectors, and power accessories. Our selection includes models suitable for home computers, gaming setups, small business servers, and networking equipment.

Question 2

How do I choose the right Powercom UPS size?

Accepted Answer

Select a UPS based on the total power draw of connected equipment. For home PCs, choose 600-800VA; for workstations, 1000-1200VA; for servers, 1500VA+. Add 20-30% capacity for future expansion. Check both VA rating and wattage to ensure compatibility.

Question 3

Do Powercom UPS systems come with software?

Accepted Answer

Yes, most Powercom UPS models include monitoring software that allows automatic system shutdown during extended power outages. The software is compatible with Windows, macOS and some Linux distributions. Download links are provided with your purchase.

Question 4

What warranty do Powercom products have?

Accepted Answer

All Powercom products come with a genuine manufacturer warranty, typically 2-3 years depending on the model. We only sell authentic, brand new Powercom items with full warranty coverage and provide local support for warranty claims.

Question 5

Can I get volume pricing on Powercom UPS systems?

Accepted Answer

Yes! Business customers can apply for a trade account to access volume pricing on bulk Powercom orders. We offer competitive rates for schools, government departments and businesses purchasing multiple units.

Question 6

How quickly do you dispatch Powercom orders?

Accepted Answer

In-stock Powercom items ordered before 2pm typically dispatch within 1-3 business days. Orders over $150 qualify for free delivery throughout New Zealand, with expedited shipping options available at checkout.

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