Question 1

Do you stock the complete range of HH products?

Accepted Answer

We carry a wide selection of HH networking equipment including routers, switches, access points and security appliances. If you can't find a specific HH product in our online store, contact us and we'll try to order it for you.

Question 2

Are HH products covered by warranty?

Accepted Answer

Yes, all HH products we sell come with the full manufacturer warranty. Most HH networking equipment includes a standard 1-year warranty, with options to purchase extended coverage on select models.

Question 3

How quickly can I get HH products delivered?

Accepted Answer

We dispatch in-stock HH products within 1-3 business days. Orders over $150 ex GST qualify for free delivery throughout New Zealand. Express shipping options are available at checkout for urgent requirements.

Question 4

Can I return HH products if they don't meet my needs?

Accepted Answer

Yes, we offer 30-day returns on unopened HH products in original packaging. For opened items, our technical team will assess them for potential restocking (fees may apply).

Question 5

Do you offer trade pricing for bulk HH purchases?

Accepted Answer

Absolutely! Business customers can apply for a trade account to access volume pricing on HH networking gear. Our business accounts include 30-day credit terms and priority dispatch for regular orders.

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