Question 1

Does Cerio equipment come with a warranty?

Accepted Answer

Yes, all Cerio products we sell come with the full manufacturer warranty. Most Cerio networking devices include a 1-year warranty, with select business-grade equipment offering extended coverage. All warranty claims are processed through our Auckland service centre.

Question 2

Are Cerio products suitable for home use?

Accepted Answer

Absolutely! While Cerio designs for business environments, many of their products are perfect for home networks, especially for users wanting reliable WiFi coverage, multiple wired connections, or network expansion options at affordable prices.

Question 3

Can I return Cerio products if they don't meet my needs?

Accepted Answer

Yes, all brand new, unopened Cerio products can be returned within 30 days for a full refund. Opened items in as-new condition may be eligible for exchange or store credit. See our returns policy for complete details.

Question 4

Do you offer bulk pricing on Cerio networking gear?

Accepted Answer

Yes, we offer volume pricing on Cerio products for business customers. Open a business account to access trade pricing, 30-day credit terms, and special rates on bulk orders for multi-site deployments or classroom setups.

Question 5

How quickly can I get Cerio products delivered?

Accepted Answer

Most in-stock Cerio products dispatch within 1-3 business days from our Auckland warehouse. We offer free delivery across New Zealand for orders over $150 ex GST, with expedited shipping options available for urgent requirements.

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