Question 1

Do Blackhawk racks come with a warranty?

Accepted Answer

Yes, all genuine Blackhawk racks and cabinets come with manufacturer warranty coverage. We also provide our standard 30-day returns policy on all Blackhawk products purchased through Comsys NZ.

Question 2

What sizes of Blackhawk server racks do you stock?

Accepted Answer

We stock Blackhawk racks in various configurations from 6U wall-mount cabinets to full 42U server racks. Common widths include 600mm and 800mm with multiple depth options to suit different equipment needs.

Question 3

Can I get Blackhawk racks delivered to my business?

Accepted Answer

Yes, we deliver Blackhawk products nationwide across New Zealand. Orders over $150 ex GST qualify for free delivery. Most in-stock items dispatch within 1-3 business days to Auckland, Wellington, Christchurch and other regions.

Question 4

Are Blackhawk racks compatible with standard server equipment?

Accepted Answer

Yes, Blackhawk racks use standard 19-inch mounting rails compatible with most server, networking and AV equipment. They feature adjustable depth rails to accommodate various equipment depths.

Question 5

Do you offer trade pricing on Blackhawk products?

Accepted Answer

Yes, registered New Zealand businesses can apply for a trade account to access volume pricing on Blackhawk products. This includes 30-day credit terms and priority dispatch for regular orders.

Question 6

What accessories are available for Blackhawk racks?

Accepted Answer

We stock a range of genuine Blackhawk accessories including shelves, fan kits, PDUs, cable management panels, castors, stabilizing feet, and mounting hardware. All are designed to integrate perfectly with Blackhawk racks.

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