Question 1

What AVer products does Comsys NZ stock?

Accepted Answer

We stock a range of AVer document cameras (visualisers), PTZ cameras, and video conferencing systems. Check the AVer brand page for the latest models and availability.

Question 2

Are AVer products covered by a manufacturer warranty?

Accepted Answer

Yes, all AVer products sold by Comsys NZ are brand new, sealed, and covered by the genuine AVer manufacturer warranty. Refer to the product listing for specific warranty terms.

Question 3

What is a document camera (visualiser) used for?

Accepted Answer

AVer document cameras, or visualisers, are used to display documents, books, and 3D objects in real-time. They are commonly used in classrooms, presentations, and video conferencing.

Question 4

Do you offer trade pricing for AVer products?

Accepted Answer

Yes, New Zealand-registered businesses can apply for a Comsys NZ trade account to access volume pricing and 30-day credit terms on AVer products and more. Apply online today.

Question 5

What is the warranty on AVer cameras?

Accepted Answer

AVer cameras come with a standard manufacturer's warranty. The specific warranty period varies depending on the product. Check the product listing for details.

Question 6

Where do you deliver AVer products in New Zealand?

Accepted Answer

We deliver AVer products to addresses all over New Zealand. Delivery is free on orders over $150 excluding GST. Orders are typically dispatched within 1-3 business days from our Auckland warehouse.

Question 7

What if I need to return my AVer camera?

Accepted Answer

Comsys NZ offers a 30-day easy returns policy. If you're not satisfied with your AVer camera, you can return it within 30 days for a refund or exchange, subject to our returns policy.

Question 8

Are AVer PTZ cameras suitable for video conferencing?

Accepted Answer

Yes, AVer PTZ cameras are well-suited for video conferencing due to their pan, tilt, and zoom capabilities. They allow for remote control of the camera, making them ideal for larger spaces and dynamic presentations.

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